DUO Visual Media Terms and Conditions

Overview

The following terms and conditions apply to all services offered by Ryan Corbyn Design, trading as DUO Visual Media. By accepting a quote either verbally or in writing or ordering a product from Ryan Corbyn Design you are agreeing to the following terms and conditions. No variation of these terms and conditions will be effective unless agreed in writing by both parties. In the event of any conflict between these terms and conditions and those issued or submitted by the client and in the absence of any contrary agreement in writing these terms and conditions shall prevail.

Quotations

All quoted prices exclude VAT at 20% unless stated in calculation. Quotes are valid for 28 days. The acceptance of a quote either verbally or in writing shall be deemed as a contractual agreement between you and Ryan Corbyn Design. Ryan Corbyn Design reserves the right to alter our prices at any time without prior notice. If a quote at an original price has been made it will be valid for 28 days and subsequently during the life of the current project, however additional work may be charged for using the new pricing structure. Quotation prices in respect of third party charges are estimates only and are subject to change; Ryan Corbyn Design accepts no responsibility for changes in price or availability of third party charges.

Timescales and Project Development

At project acceptance Ryan Corbyn Design can provide an estimated completion date, however we cannot guarantee this date as a final completion date. Once a project has commenced it will be completed using the information, data, text and images provided at project commencement or during the design phase. Any content or features listed in the original quote but not provided by you during the development phase will not prevent Ryan Corbyn Design from invoicing for the work carried out, such invoices must be paid in full within 28 days. Once the design process has been completed the project will be presented to you and you may make any reasonable changes to design and content.

Match to Original (Likeness to person/colour)

In accordance with the accepted practices of all professional photographers and photographic laboratories, the return of any technically acceptable photographs or prints or demands for refund or refusal to settle charges cannot be entertained on principle. No exception whatsoever can be made to this rule as we cannot be held responsible for individual tastes or expectations.

Deposit

A deposit of no less than 50% of the total quoted price must be provided before project commencement unless otherwise agreed.

Payment

Payment terms are 28 days from invoice, either by BACS transfer or by cheque. Any payment returned by the bank will incur a £15 administration charge. This will be invoiced and will be added to the total outstanding debt owed by you. Late payments will be charged at a rolling cost of £10 per day overdue.

Refunds

Refunds will only be given in exceptional circumstances and solely at the discretion of Ryan Corbyn Design. Once the performance of the services has begun you will not be able to cancel the contract and payment will be required in full.

Copyright

Unless stated otherwise Ryan Corbyn Design retains full, unlimited, worldwide copyright on all photographs, graphics, video, animation and text (including website and internet coding) supplied. These photographs are solely for personal display purposes. They may not be copied, published, reproduced, or stored on any electronic retrieval system without the express written permission of Ryan Corbyn Design. All material, both text and images supplied by you and used in the design of the product, will remain your property. All such material will be assumed to be your property and Ryan Corbyn Design will not be liable for any breaches that you have committed of any copyright or licensing laws.

Ownership of duodesignservice.com

Duodesignservice.com is owned and operated by Ryan Corbyn Design. All content featured or displayed on duodesignservice.com, including, but not limited to, text, graphics, images, illustrations and software, is owned or distributed by Ryan Corbyn Design; photographic copyrights are owned by Ryan Corbyn Design. For the protection of the content on this website, we may elect to digitally watermark any and all images without prior notice. All elements of the Ryan Corbyn Design website, including, but not limited to, the general design and the Content, are protected by copyright, trademark and other laws relating to intellectual property rights.

Visits to Premises

We will visit any premises in England free of charge for a no obligation consultation. Any further visit may be charged at our mileage rate of 45 pence per mile return at our discretion. Any additional meeting time of the project development will be included in the initial quoted price, the client will not be charged any extra. Any time spent on any other job, for example computer setup / repair may be charged at our hourly rate of £15 Per Hour at our discretion.

Your Use of the Content

Until you obtain a license and/or written permission from Ryan Corbyn Design to use any image or text content, you may not download, reproduce, distribute, transmit, or otherwise exploit the content in any way except as described in the permitted usage agreement made and agreed between both parties. Your use will be limited to the scope of the license as detailed in the permitted usage agreement. No illegal use is ever permitted.

Failure

Whilst every care is taken at every stage of the photographic process, in the event of a camera failure, operator error, material failure, or process machine failure, Ryan Corbyn Design can accept no responsibility for any losses however incurred as a result of any such failure beyond a full refund of the original purchase price.

Permanence

All photographs supplied by Ryan Corbyn Design are produced to the highest standards using the best quality materials and latest processing techniques. We guarantee all prints ordered from this site will be lightfast for 50 years if kept in ideal conditions. However, all colour photographs will, in time, fade. This is particularly true if they are left in bright sunlight and are not behind glass. Ryan Corbyn Design cannot accept any responsibility for this gradual image deterioration.

Termination

Ryan Corbyn Design may terminate this contract if you breach any of these terms and conditions and invoice you for any outstanding payment. You may terminate this contract in writing, however termination of the contract will not prevent Ryan Corbyn Design from invoicing for the work carried out at a rate of £25 per hour, such invoices must be paid in full within 28 days.

By agreeing to these terms and conditions your statutory rights are not affected.

Ryan Corbyn Design will reserve the right to alter any of the above terms and conditions at any time.